Website Privacy Policy

This legal text provides you with information about the collection and processing of your personal data when using our website, swiss-living.com (hereinafter, the “Website”). It covers any information you provide us when registering or submitting your contact details.

By providing us with your data, you affirm that you have the necessary capacity to give your consent and access our services.

Who is responsible for your data?

Swiss Living, legally registered as Swiss Living S.L. (hereinafter “Swiss Living”), with VAT number B75988444 and registered address at URB SOTOGRANDE, VILLAGE VERDE,BLOQUE 4, 1º D, SAN ROQUE, CADIZ, is responsible for the processing of the personal data collected or generated as a result of accessing, using, and browsing this website.

For any questions or requests regarding data protection, you can contact our Data Protection Officer at the following email address: info@swiss-living.com

What data do we collect?

The General Data Protection Regulation defines personal data as any information relating to an identified or identifiable natural person, i.e., any information capable of identifying a person.

On our website, we may collect the following categories of personal data:

• Identification data: first and last name
  
  

• Contact data: email address and phone number
  
  

• Technical and analytical data: cookies (see Cookie Policy)
  
  

We do not collect data concerning special categories of personal data (e.g., data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health information, genetic or biometric data intended to uniquely identify a person, or data related to a person's sex life or sexual orientation).

What are the purposes of processing your personal data?

• Interaction Contact/Chat: If you have provided your information via the contact form, chat, or contacted us through any available communication channels such as email, phone, postal mail, social media, or WhatsApp, we will process your personal data to handle and respond to your information requests. This includes inquiries related to the sale of a property or receiving updates on properties of interest. In this regard, Swiss Living may work with its exclusive agents to provide information, schedule appointments, or arrange property viewings as needed.
  The processing of this personal data is based on the consent you give by actively sending your request, which you may withdraw at any time.
  
  

• Commercial purposes: If you indicate your interest by checking the corresponding box, Swiss Living, through calls from its agents or email correspondence, will provide you with information about Swiss Living's property listings, real estate-related services, construction and repair services, industry events, or products within Swiss Living scope. These commercial communications may be personalized based on your preferences or previous interactions with us.
  This processing is based on the consent you provide by checking the corresponding box, which you may withdraw at any time.
  
  

• Newsletter: If you have provided your email address in the Newsletter section, we will process your personal data to send you updates on Swiss Living exclusives, market reports, lifestyle bulletins, event invitations, or updates on exclusive listings, as well as access to the agent portal and agent tools, according to your selected preferences.
  The processing of this data is based on the consent you give by clicking to subscribe.
  
  

• Cookies: On our website, we may automatically collect technical data about your computer, browsing actions, and usage patterns through cookies or similar technologies. For more information, see our Cookie Policy.
  
  

How long do we keep your data?

• Contact: We will process your data for the time necessary to respond to and resolve your request.
  
  

• Commercial purposes and Newsletter: We will process your data as long as your consent remains valid, ceasing processing once you withdraw it.
  
  

• Cookies: We will process your data as long as you maintain your consent and during the cookie installation period (see Cookie Policy).
  
  

Who do we share your data with?
Swiss Living works with partners who provide services such as IT and web maintenance, legal services, and consulting services, and may access personal data under Swiss Living responsibility to provide their services.

Swiss Living carefully selects and monitors these third parties and has signed data protection agreements with them, under which they are obligated to meet specific data protection requirements.

Additionally, Swiss Living may disclose users' data to administrative authorities if required.

Security of your personal data

To safeguard the security of your personal data, Swiss Living has implemented all necessary technical and organizational measures to protect the data you provide from alteration, loss, unauthorized access, or processing.

What are your data protection rights and how can you exercise them?

You may revoke your consent to the processing of your personal data at any time, and exercise your rights of access, rectification, opposition, restriction, deletion, data portability, and the right not to be subject to automated decision-making by writing to Swiss Living at URB SOTOGRANDE, VILLAGE VERDE,BLOQUE 4, 1º D, SAN ROQUE, CADIZ or info@swiss-living .com.

How can you enforce your data protection rights?

If you believe that your data protection rights have been violated, you can contact Swiss Living at the address mentioned above to rectify or resolve your complaint. In any case, you may also contact the data protection authority, which in Spain is the Spanish Data Protection Agency (www.aepd.es), to safeguard your rights.